In Discovery
Service Blueprinting
Service design blueprint for operations teams.
Status
5 weeks
Sector
Operations
Stack
02
Project Overview
Mapped service journeys and improved internal handoffs.
Tech Stack
WorkshopsResearch
Challenge
Handoffs caused delays.
Delivery
Service blueprint and process redesign.
Impact
Process clarity improved across teams.
Project Highlights
Highlight 01
Journey mapping
Highlight 02
Process redesign
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